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PC-Duo®

for Terminal Services

Tech Notes

Terminal Services Concept and Requirements

The PC-Duo Enterprise Host can be configured to allow remote viewing & remote

control of Terminal Services sessions in addition to the server console (Root Host).

This

feature is available when a special license key enabling this support is installed on the Host.

This TS license key will specify the number of simultaneous TS sessions that can be supported.

This feature is supported on the following operating systems:

• Windows Serv

er 2003

• Windows Server 2008

This feature works with Terminal Services in “administrative” mode, but is designed primarily to

support “application” mode, with a larger number of different users logged into the server.

Remote control and support for thin client

users on MS or Citrix terminal server sessions

How PC-Duo Terminal Services Works

It is compatible with Microsoft RDP clients, as well as the Citrix ICA clients.

Note: Because Terminal Services sessions are captured by the PC Duo Host at the Windows Server

level (and not at the end user device), the PC Duo Host effectively bonds a new instance of itself

to every TS session created by the Windows Server. Using this technology, PC Duo Remote Control

manages to be compatible with Microsoft Terminal Services clients as well as Citrix Presentation

Server (now known as XenApp) clients.

Note: PC-Duo only supports TS sessions created on server-class Windows operating systems such

as Windows Server 2003 and Windows Server 2008.

PC-Duo

Master

PC-Duo

Gateway

Root

PC-Duo

Host

Terminal Services

Server

RDP or ICA

display protocols

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Sommario

Pagina 1 - Tech Notes

PC-Duo®for Terminal ServicesTech NotesTerminal Services Concept and RequirementsThe PC-Duo Enterprise Host can be configured to allow remote viewing &

Pagina 2 - PC-Duo® for Terminal Services

Root Host for TS SessionsThe “Terminal Services” feature of Windows Server 2003 and Windows Server 2008 allows multiple virtual desktop sessions to be

Pagina 3

Terminal Services tabPC-Duo Host can be configured to allow remote viewing and remote control of one or more simultaneous Terminal Services sessions,

Pagina 4

Once the Host service for a specific Terminal Services session is started, you can view the effective settings for this Host service by clicking on th

Pagina 5

Screen tabFor Terminal Services Hosts, only user-mode screen capture is available. User-mode screen capture (UMSC): Uses user-mode code to capture s